A: With DHL shipments, this can be done at any time via the DHL website using your tracking number. If you are making a drastic change, such as country or state, this must be done before we ship the product out.
Make sure that all seals are lubricated, especially the O-Ring that seals the front lens of the camera to the dome as this takes constant friction when putting the camera / housing in and out of the dome.
We use a silicone aerosol spray to lubricate our seals which is available from any hardware store, apply it to your finger and rub it generously to the seal.
Regularly check the lens seal for any damage, pushing the camera / housing in can damage / stretch / bend the seal.
We provide replacement seal kit with all of our dome housings.
If a seal is damaged, replace it with a new lubricated unit.
- Insert new seals into old seal slot, with the camera lens seal you may need to massage the seal in place for a few minutes to insure it seats correctly and no corners are sticking out.
For the Dome to Backplate seal, place seal in the groove, start putting the dome on from bottom to top, tighten bolts lightly as you go insuring that the seal is in place in the groove. towards the top, If the seal is sticking out / looks too big, use and flat object to push the seal into the slot, once in place, pinch with your fingers and continue to tighten up all bolts till you can visibly see the seal being squashed by the dome lens the entire way around the unit.
The SS GDome you will have to remove the front lens of the GoPro before placing the camera into the housing, the LENS ON GDome you can put the full camera (with lens) into the housing, which goes into the GDome.
We know that there are thousands of different phone models and brands, the GDome Mobile should fit almost all of them! Use this diagram if you would like to confirm if your phone, external lens, action camera ect will fit in our dome housing.
A: With the Session, SS and the LENS ON, Hero 4, OSMO GDome, you can go to the depth of 30m / 4 BAR.
The GDome mobile is rated to 5m.
Naked & Basic GDome's are made to go to the recommended IXP of the housing / camera when without housings which is 10m.
We individually pressure test every single GDome to 4 BAR.
Please note that as we are not able to activate the buttons while pressure testing in our pressure tank, we insist that you take your GDome with out a camera down to the maximum planned depth and test the button functionality to ensure there are no leaks.
There are several shooting tips you should keep in mind to help you get that perfect eye-catching split shot!
Avoid shooting into the sun. We love capturing light rays, but any dome housing is prone to reflections.
The GDome has a matte finish on the front to prevent reflections, but occasionally I'll see the reflection of the camera lens(s) in the center of your shots with certain angles and light conditions. Always try to shoot with the sun directly behind or above.
Below are two photos from the same day while shooting the tidepools in New Zealand. As you can see from the two photos, you can clearly see the reflection of the lens when shooting directly into the sun. One technique to combat this is to have a subject block out the light source.
You can also make a custom matt sticker or use a water based matte paint that will prevent reflection from your cameras reflective surfaces. on your lens to
With the GDome Mobile, some clients have drastically offset their camera lens away from the centre point of the dome, this can actually drastically reduce reflection when shooting in non ideal light conditions.
IMPORTANT THING TO NOTE:
Do not allow any gap between the phone / action camera and the foam - this is a sure way to get reflection in your footage.
Other than these tips, you will need to play with angles if you want to shoot directly into the sun or in poor lighting conditions.
Trading as Action Distribution PTY LTD, we started our business distributing imported accessories for GoPro cameras into major retailers across South Africa.
Our brand, Xtreme Xccessories was the first company to start selling a complete high end range of after-market accessories for GoPro into main stream retail stores.
Fast forward to 2016
Xtreme Xccessories purchased a 3D printer started working on some of its own products.
The first product developed was the the Xtreme Kite Line Mount, after selling 2000 units world wide, Xtreme started looking at local product development and manufacturing.
Enter the GDome
After months of development, Xtreme Xccessories managed to successfully develop a professional dome system referred to as a GDome.
This product took the international market by storm and is currently the best dome system in its class WORLD WIDE.
2018 - Now with over 400 unique products in stock, key distribution partners, including ORMS, Cape Union Mart, TakeALot, Kameraz, Camera Land, Outdoor Photo and more, Action Distribution are the drone and action camera accessory market leaders in South Africa.
Backed by trusted international support & guaranteed service, GDome is your one stop shop!