GDome Warranty

Warranty:

At GDome, we stand behind the quality and durability of our products. That's why every GDome product comes with a comprehensive 1-year warranty.

Given the extreme and challenging environments our products are often used in, it's essential to understand the terms of our warranty to ensure you get the most out of your purchase. Please take the time to review the following details carefully:

What Does the Warranty Cover?

Our warranty covers any defects in materials or workmanship, ensuring that your GDome product meets our high standards of quality. However, certain exceptions apply, as outlined below.

What Is Not Covered?

While our warranty offers extensive coverage, it's essential to note that it does not cover damage resulting from normal wear and tear. Determination of what constitutes normal wear and tear will be made at the discretion of GDome service centers. Additionally, the warranty only applies to the original purchaser of the product when purchased directly from GDome or through one of our authorized dealers. Therefore, proof of purchase may be required. Please be aware that this warranty does not cover any loss of associated equipment, such as cameras, lenses, or other accessories not sold by GDome. Furthermore, it does not extend to cover loss of income, reputation, or other financial expenses, including personal injury. Finally, shipping costs for returned products are the responsibility of the customer.

How Long Does the Coverage Last?

Our warranty provides coverage for a period of 1 year from the date your product is received, ensuring peace of mind for your investment.

What Will GDome Do?

In the unlikely event that your GDome product proves defective in materials or workmanship, we will promptly repair the defect. If repair is not feasible, we will replace the product or offer a store credit for the original purchase price, whichever is agreed upon by the customer and GDome/Retailer store.

How to Get Service?

To initiate warranty service, simply email us at sales@getgdome.com, and we will provide instructions on where to send your product. Alternatively, you can reach us by phone or WhatsApp at +27 845590801.

Legal Disclaimer:

Please exercise extreme caution when using your water housing, ensuring that it is used only in conditions that are within your capabilities. GDome will not be liable for any injuries, damages, or losses incurred due to improper or unsafe use of our products.

Terms and Conditions:

Action Distribution PTY LTD, the parent company of GDome, assumes no responsibility for any loss, injuries, or property damage incurred during the use of our products. By accessing and using our website, you agree to release us from any liability for loss, damage, or injury resulting from your use of our products or our website. Please review our full terms and conditions for more information.

Action Distribution PTY LTD (Registration Number: 2015/401404/07)

Trading as “GDOME SHOP” or "GDome".

VAT Number: 4950272882

Address:
6 Hely Street, Maitland, Cape Town, South Africa.

Contact Information:

Phone/WhatsApp: +27 845590801 (Monday to Friday, 9am - 5pm CAT)
Email: sales@getgdome.com

In these terms and conditions, unless specifically stated otherwise:

“We” or "us" shall mean Action Distribution PTY LTD, trading as GDOME SHOP, and "you" or "your" shall mean the customer; and
"Products" means the products offered by us for purchase on the GDOME SHOP website from time to time.